Rumor Report

Do you really think that KLAS is impartial? As a sales professional – just do the numbers. The KLAS website states “KLAS works with over 4,500 hospitals and 2,500 clinics to offer information on more than 750 products and/or services from 200+ vendors.” A product has to have 6 sites to be evaluated and 15 for KLAS to be confident of the “data”. So, 750 products, 15 surveys for each product, 3 people at each hospital interviewed for each product, 3 phone calls to actually get through to each person (we all know that drill). KLAS has to make 100,000 phone calls per year to keep up the database. If the vendors that pay have access to the data, and the vendors that don’t pay won’t see the data, how might that affect the priority of the phone calls? Although KLAS claims to be “Accurate Honest Impartial”, that would seem impossible under the circumstances. The vendors that pay big bucks expect good service. What about the vendors that don’t pay? Could this be why KLAS rates Meditech poorly? Anybody needs look no further than the dogs that get top ratings from KLAS to understand that KLAS is anything but accurate, honest and impartial.