From Anonymous:
"I've
heard from several competitor health system CIO's in Minneapolis that Epic is
in deep doo-doo at Allina and was wondering if anyone would corroborate ...
I've heard astronomical figures about how over-budget they are at Allina (like
$50M over their $100M budget) due to Epic being tapped out and totally failing
at multi-hospital capability. One rumor I heard is that they promised one
server for the whole system and now they basically have 8 separate, unconnected
installations going on." Feel
free to chime in here. It's been brought up here before, but denied by those
who should know.
From
Cageybee:
"MEDITECH
now the largest vendor? 94 new customers in 2005. MEDITECH now has 24% of the
market share in the U.S. This means MEDITECH is the largest vendor in the
U.S. Client Server 55%, MAGIC 45% of new sales. 2005 replacements: Cerner 18,
McKesson 17, CPSI 16. Sales revenue: $215 Million."
Well, let's talk about MEDITECH, since you brought it up and since their 2005
Annual Report was released today. They company isn't publicly traded, but they
have to file because of SEC requirements. Their 2005 revenue was $305 million,
up 8.5% from last year. The company cranked out a 26% profit margin, or $78
million (the same dollar profit as Cerner on 1/3 the sales volume.) They're
up to nearly 2,000 hospital sites. Also interesting: they've settled the complaint
of former director Jerome Grossman without paying anything.
Another
MEDITECH item: how much is the company worth? Cerner's market cap is 3.14 times
sales, which would MEDITECH's value at $958 million at that multiple. MEDITECH
and Cerner have identical annual profits, so you could argue that they should
be valued the same ($3.44 billion with Cerner's current PE of 43.) MEDITECH's small-hospital
competitor CPSI is at 4.3x revenue or 35x profits, valuing MEDITECH at $1.3
or $2.7 billion, respectively. So, let's swag MEDITECH's value at $1.5
billion, or $43 per share. That means Neil Pappalardo's 37% of the company is
worth around $560 million (even at the company's low internal share price of
$29, he's got $378 million worth in real dollars right now) dwarfing Neal Patterson's
$130 million worth of Cerner stock. Does anyone doubt that Neil Pappalardo
(and 3-4 of his fellow directors) are the richest people in healthcare IT? Their
most junior director or officer has been with the company for 20 years, they've
been in business since 1969, they've got 30+ years' worth of 98% customer retention,
and they didn't sell their souls toVCs. They are healthcare IT's Wal-Mart, providing
unsurpassed value to customers who need it desperately. If you compete with
them, you've learned this already.
Here's an interesting quote from the
MEDITECH report: "The rest of the staff is developing a set of replacement products utilizing a
new technology. Approximately every ten years, MEDITECH introduces the next
generation of products based on the new technology and gradually updates
existing customers."
Want
to know what else makes MEDITECH smart? How about this statement? "Marketing activities and
promotion are low key because hospitals are easily identified, finite in number
and generally send a request for proposal to vendors when they contemplate the
purchase of a hospital information system." If
you want free trips, free lunches, and expensive trinkets, the usual big vendors
will oblige. MEDITECH won't, but try to get Cerner or McKesson to sign a support
contract worth just 12% of your purchase price annually. All of us are paying
for those not-really-free lunches and high marketing costs. The Wal-Mart
analogy is obvious enough that I won't mention it again.
McKesson wouldn't
comment
on an article listing the company as one of several that has abandoned retirement
plans for all employees except those in the executive suite. Gotta pay for the
Hammer's golf jet.
MercuryMD signs
a mobile information system deal with Catholic Healthcare West.
Idiotic
hospital lawsuit of the week: a woman trips
on a rug
in lobby of the family medicine building of West Virginia's Charleston
Area Medical Center. Two years later, she's suing the hospital, claiming she
broke her hip in the fall and, later, broke her finger in another fall caused
by complications of the first one. In addition to lost wages, medical expenses,
and pre- and post-judgment interest, she's also demanding compensation for "humiliation, embarrassment and anguish
... because of the permanent nature of the
injuries ... [and] a reduction in her capacity to
earn money and to enjoy life."
A
Florida newspaper profiles
Larry English and his semi-retirement and consulting business. Guess he's not
exactly eating dog food: "The company plane is what his wife misses most about him not working
for corporate America, English said. 'Now we have to charter planes.'"
Who
knew that President Bush's 36-year-old cousin is CEO and co-founder of practice
management software company athenahealth?
I should have known that Bush offspring aren't burger flippers, no different
than any other rich and connected families whose young 'uns learn caste rank
by effortlessly gaining admission to prestigious Ivy League schools (he's a
Harvard man, too) purely on academic merit, you understand. Oh, the stories
I could write about the privileged and the athletic if I had an inside source
at the SATs. Think Marcus Vick will be going for his doctorate at Virginia Tech?
In
the UK, iSoft's shares plummet
45% after delays in the NHS Connecting for Health project are announced, expected
to erase an expected $80 million in profits for the year.
The US Senate's
investigation of Medicare fraud at New Jersey's UMDNJ, the largest public health
university in the US, gets
underway.
The university could have been shut down last week, but agreed instead to turn
control over to a federal monitor.
Your comments are welcome. E-mail
me
or use the Rumor Report to your right.
Actually, I have seen Meditech offer 10% annual support cost in some deals
they were being aggressive. The main reason they can do this is that they
have a lower support cost. They achieve this in a number of ways. First,
they limit the amount of customization by the end user. “Locking down the
system makes it easier, less time consuming and ultimately cheaper to
support. Not a bad strategy unless your hospital is trying to do anything
advanced. Secondly, they hire young inexperienced support staff to field
your support calls. Ask them for ten resumes of their front line support
team. Mainly they are 25 year olds that are getting OJT. Other vendors
hire support teams that working in a hospital before. (not just born in
one) Thirdly, they often will “nickel and dime” you on the back end. Ask
even their happiest clients and they will share stories of frustration. It
is difficult to stay within budget when you keep getting $5,000 custom
report fees or interfacing fees to your nurse call system. Let’s face it,
it is not the trinkets or the marketing where they are saving money, it is
on the support they are giving the client. You might also note that the
other reps did not have to fly in from Boston to take you to lunch. They
probably only had a short drive from their house. Do the math…airfare from
Boston vs. a burger…
Well, actually, I knew that Jonathon Bush was George's nephew before I
bought Athena. And I can tell you that, while he may possibly have had
some valuable contacts as a result of his family ties, he has built Athena
into a great company with an outstanding product via his own hard work and
ability to recognize and retain sharp people. I've met many of his team
personally and I'm always impressed. Family ties or not, this guy knows
how to run a company and produce leading edge products.
Epic is NOT in deep doo doo at Allina. The project is not over budget.
There are known capacity concerns, but we knew that would be an issue from
the start. WE are working collaboratively with Epic & do NOT have a single
"unconnected installation". We would be happy to meet with the
MPLS\St.Paul CIO Collaborative to address any questions that are out there.
UK's Connecting for Health has a very strong contract for sure. So far most
of the costs seem to have been bourne by the suppliers.